01 · Administrative
Administrative operations
Document processing, records, internal reporting, and operational information management with agents embedded in Microsoft 365 and SharePoint.
Academy · Corporate training
Adoption training for organizations integrating artificial intelligence into their operations.
Programs designed for any organization and any profile within it. The material is composed on the client's real stack, regardless of industry, size, or the tools already in use.
The factory that delivers 4× faster.
A look at the operating model Bitsper uses to build, integrate, and govern artificial intelligence systems inside the organization.
Two learning tracks. Built around the decision, not the generic role.
Bitsper Academy organizes its capability around two profiles that make technically distinct decisions: those who sponsor or use the agentic system from the business, and those who build, integrate, and maintain it from engineering.
Track A · Decision and operation
Leadership and functional professionals.
For C-level, operations, finance, legal, HR, compliance, and commercial teams. The goal isn't to write code: it's to read an agentic architecture, identify where it applies, evaluate vendors with technical judgment, and sponsor deployments internally with defensible metrics.
Vertical clinical cases · Decision frameworks · AI governance · Pre/post metrics
Track B · Construction
Technical and engineering teams.
For developers, software architects, platform teams, data engineering, corporate IT, and security teams. Hands-on training on building, integrating, and operating agentic systems in enterprise environments. Hands-on with the client's stack, not in decoupled sandboxes.
Client repositories · Custom MCP servers · Integration with live ERPs · Auditable pipelines
Four organizational functions that coexist with embedded agents.
Within Track A, programs specialize by function. Each profile has material adapted to the tools they already work with and the decisions they make day to day.
02 · Operational
Plant and field operations
Traceability, quality control, incident management, and process supervision over ERPs and vertical operations systems.
03 · Support
Customer service and support
Customer service, technical support, and service desks over conversational channels (WhatsApp, Teams, web) with traceable human escalation.
04 · Sales
Commercial and sales
Lead qualification, proposal preparation, pipeline management, and agents over CRMs (Salesforce, HubSpot, Dynamics) to accelerate commercial cycles.
01
The operational knowledge of an agentic platform isn't transferred by video.
AI adoption within an organization fails more often from a lack of internal capability than from defects in the technology. A platform without a team able to maintain, extend, and govern it becomes vendor-dependent. Bitsper Academy exists so the organization absorbs operational capability at the same pace the platform is deployed. We train on your real systems, with your real documents, against your real security and compliance constraints.
Four modular programs, combinable based on the organization's adoption stage.
IExecutive adoption
For steering committees and sponsors of AI initiatives.
Intensive sessions covering the full chain: from the foundation model to the agent embedded in the ERP. Designed to produce alignment between technical and business leadership before a deployment begins. Expected outcome: the committee can technically defend any adoption decision before audit, the board, and regulators.
Modules
- Anatomy of an enterprise agentic system
- Critical reading of commercial AI proposals
- Technical criteria for vendor evaluation
- Governance, data sovereignty, and regulatory traceability
- Operational metrics as the only valid evidence of return
IIFunctional enablement
For professionals who work alongside agents embedded in their tools.
How to extract real value from the system deployed across Teams, SharePoint, ERPs, and conversational channels: how to interrogate it, how to audit its responses, how to escalate what shouldn't be automated, how to report drift. This isn't prompt training; it's day-to-day operational training with a traceable artificial colleague.
Modules
- Day-to-day operation with embedded agents
- Traceability and document citation
- Detecting questionable or drifted responses
- Human escalation flow
- Structured feedback documentation
IIIAgentic engineering and data platform
For developers, architects, and data engineers who build and sustain the system.
Deep technical program, taught by Bitsper's engineers. Hands-on from the first MCP server to multi-agent orchestration, and includes the data layer corporate AI operates on: semantic modeling, governance, and delivery to agents.
Modules
- MCP — custom servers, OAuth 2.1, enterprise gateways
- Azure AI Foundry — deployment, observability, governance
- Agent SDKs — Anthropic, OpenAI, LangGraph
- Agentic Retrieval — RAG with traceable citation
- Microsoft Fabric — Data Factory, Lakehouse, Real-Time, Data Activator
- Power Platform — Power Automate, Copilot Studio, semantic modeling
- ERPs and legacy — Dynamics 365, SAP, Oracle, Netsuite, Odoo
- Security and audit — residency, access, traceable logging
IVBusiness intelligence with AI
For department directors, BI teams, analysts, and data science.
How to extract intelligence from corporate data when the analytics layer is composed with agents. This isn't a Power BI course: it's the integration of classic dimensional modeling, predictive models, and agents that answer questions in natural language over the dashboard.
Modules
- Conversational dashboards — Power BI with Copilot, Tableau with generative AI, traceable NL2SQL
- Forecasting and time series — operational predictive models for sales, demand, and finance
- Anomaly detection — continuous monitoring of critical KPIs with agentic alerting
- Executive KPIs — design of metrics and scorecards defensible before the board and audit
- Decision intelligence — from the passive dashboard to a system that recommends actions with evidence citation
The seven fronts we train on.
All of Bitsper Academy's training capability is organized around seven operational fronts. Each integrates a specific set of technologies and is composed on the client's real systems.
01Generation
Generative agents.
Generation of text, reports, proposals, responses, and enterprise content at scale with traceable document citation.
Anthropic Claude · OpenAI GPT · Google Gemini · Document Intelligence · Agentic Retrieval (RAG)
02Autonomy
Agentic agents.
Systems that execute tasks autonomously toward defined goals: they decide, research, integrate tools, and operate continuously.
Anthropic Agent SDK · OpenAI Agents SDK · LangGraph · Model Context Protocol · Azure AI Foundry
03Bespoke
Custom systems.
Building bespoke agentic solutions when no market product covers the case: custom MCP servers, proprietary connectors, and specific integrations.
Proprietary MCP · Microsoft Graph · SharePoint · Teams · WhatsApp Business · Event-driven architectures
04Business systems
ERP & CRM.
Agentic integration with the transactional systems the organization runs on. ERPs, CRMs, and commercial platforms with natively embedded AI capabilities.
Microsoft Dynamics 365 · SAP · Oracle · Netsuite · Odoo · Salesforce · HubSpot · Legacy CRMs
05Data that decides
Business intelligence.
Corporate data turned into operational decisions with agents that query dashboards, identify anomalies, and run predictive models.
Microsoft Fabric · Power BI · Tableau · Agentic forecasting · Predictive models · Executive KPIs
06Processes
Automation.
Operational workflows automated with agentic reasoning: not rigid scripts, but systems that assess context, decide, and execute across multiple connected systems.
Power Automate · Azure Functions · Standard APIs · RPA with agentic reasoning · Event-driven orchestration
07Living memory
Corporate Knowledge Hub.
The entire company searchable and queryable in natural language: documents, processes, operational history, and institutional knowledge unified in a single agentic system with traceable citation. The organization's operational memory stops living scattered across folders, emails, and disconnected systems.
Company Brains · Knowledge Graphs · Vector DBs · Pinecone · Semantic search · Document unification · Auditable citation
Four decisions that set Bitsper Academy apart from a course catalog.
01
The instructor built the system.
There's no separation between who implements and who trains. The engineers who design the agents in production are the same ones who teach the programs. This is unviable at mass-catalog scale, and that's exactly why it's valuable.
02
The material is composed on your stack.
Bitsper Academy doesn't deliver a canned course. Each program is built against the client's real ERP, documents, security constraints, and metrics. The minimum unit is the real case, not the generic slide.
03
The metric is capability transferred, not attendance.
A program concludes when the client's team can maintain, extend, or govern the system without Bitsper's intervention. Attendance, module completion, and immediate satisfaction are indicators, not outcomes.
04
Amplification, not replacement.
Training so agentic AI multiplies the capacity of existing teams — not to justify headcount reduction. Sustainable adoption is built on internal allies, not on job threat.
How to start a program
Curriculum design by direct request.
Each program is built specifically for the organization. The preliminary conversation assesses maturity, gap, and the systems the material will be composed on. Bitsper Academy doesn't operate with public calendars or open enrollment.
Request a program design